A keypad or phone-controlled lock is only as good as the door it sits on. We check the alignment, the strike and the bore before anything is mounted, then set up codes and a mechanical backup so the technology works for you.
Same fees day or night · Kitchener
Pick the closest, or call (226) 806-0416
Lockout ServicesLocked out of a home or business, a key snapped in the lock or a lock that has seized: entry with the least damage…
Change or Rekey LocksNew keys for the locks you have, or new locks where the hardware has worn out: rekeying, replacement, deadbolts, smart…
High Security LocksCylinders and deadbolts built to resist picking, bumping and drilling, keys that cannot be copied without…
Commercial LocksLocks for shops, offices and buildings: rekeying at turnover, commercial-grade hardware, exit devices, master key…Heritage hardware asks for a different pace. Screws are slotted and soft, castings are irreplaceable, and the finish on a brass escutcheon took a century to arrive at. We work with hand tools where a drill would be careless, clean and re-spring original mechanisms, and cut keys for obsolete blanks by hand. Only when the metal itself has failed do we talk about a sympathetic replacement.
Nearby Bridgeport, Heritage Park, Rosemount and Stanley Park
Locks for the house you actually live in.
25 years in business · Describe the problem; we'll take it from there: (226) 806-0416
Home lockout service
A lock is a small part with a big job, and the same is true of the work around it. Whether you need a door opened, a new key made or a whole building put on one system, the pages below explain what each service involves and when it makes sense.
If the key will not turn, the key is in two pieces, or the door was kicked and no longer closes, this is the…
Residential services cover the whole life of a house: settling in, changing tenants, replacing worn locks…
The key you reach for. The door you come home to. Good locksmith work begins with understanding how you use them.
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ServiceLost Keys — Same-Visit Rekey
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ServiceDeadbolt Installation
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ServiceHigh Security Locks
For a business, high security means the stockroom, the cash office and the server closet hold whatever happens, and a departing manager's key cannot be quietly copied. Restricted keyways, numbered keys and a signed register are how that is achieved.
Layer 1The key
Your shop has had four employees leave in two years and each one had a key. Rekeying every time is getting old, and the hardware store will cut a copy for anyone who walks in with the original.
Layer 2The cylinder
Someone tried the back door while you were away. The jamb is splintered around the strike, the bolt is bent, and the knob turns with a grinding feel.
Layer 3The bolt and strike
The old deadbolt has grown lazy. You turn the thumb-turn and the bolt creeps out halfway, then needs a second push with the door pulled tight.
Layer 4The door and frame
The back door looks closed until you touch it. The edge is crushed where a bar went in, the latch is bent sideways, and the door swings free with a gentle push no matter how you turn the key.
High Security Locks. Your shop has had four employees leave in two years and each one had a key.
Request a visit
Commercial work begins with a walk through the building and a list of doors. For each we note the hardware, the traffic, who needs access and what happens if the key goes missing. The plan for keying and hardware falls out of that list.
Commercial LocksWhen
Safes
Mechanical and electronic safe locks call for genuinely different work. A mechanical dial is opened by manipulation or decoding, reading resistance through the spindle as the wheel pack lines up one wheel at a time.
Tap a situation. The answer opens here.
If Someone forced the door and the frame is split.
Then Frame repair, a new strike and a fresh cylinder.
The wood is rebuilt before new hardware goes in, so the door locks tonight.
If They came in through a window, but your spare keys were on the hook.
Then Rekey every lock those keys operate.
Anything those keys open needs new pins: house, garage and shed, and a taken car key should be deprogrammed. Lock Rekeying
If There are fresh tool marks around the lock but nobody got in.
Then A security check of that door and the others.
We look at what held and suggest reinforcements that make a second attempt pointless.
Five scenes · open 24/7
Heritage hardware asks for a different pace. Screws are slotted and soft, castings are irreplaceable, and the finish on a brass escutcheon took a century to arrive at.
Step 1 of 5
Describe the property, the hardware and what has changed, and the visit starts from what you have seen.
Step 2 of 5
We ask for something that ties you to the premises: a lease, business card, or a call to the owner. Opening a shop for the wrong person is not a risk we take.
Step 3 of 5
The job starts with your description, not our assumptions. What you have noticed about the door often points to the cause before we touch it.
Step 4 of 5
Some hardware deserves saving and some does not. We tell you which and why, so you spend on what makes a difference.
Step 5 of 5
The door works, the area is clean and you have keys, notes and a clear idea of what to watch for. That is the standard for every visit.
WaterlooOntario
Every square is one home in a hundred.
Walk the property and note every door the missing key opened, including the garage, shed and gate. Gather any keys you still have, since a working key helps in reading each cylinder. Have identification and, for tenants, something showing the tenancy. Decide roughly how many keys you want and whether you would like all doors on one key. If a garage remote or building fob was lost too, mention it when you book.
It is your call, and it is a reasonable one either way. A key lost on your own property is unlikely to be picked up by a stranger, but it will surface in the spring thaw, and until then you are trusting a guess about where it lies. Many households rekey anyway for the certainty, and because the visit also lets them put every door on one key while the locksmith is there.
Count the people who genuinely need one and add one for a known spare location: each adult, a teenager, a caregiver or regular sitter, the neighbour who checks the house, the landlord if you rent. Keys are cut on site, so the number is easy to settle during the visit. Fewer keys with names attached is the point; another can always be cut later from the code.
Bumping uses a specially cut key that is struck while under light turning pressure, bouncing the pins to the shear line for an instant so an ordinary cylinder opens. It works on many standard pin tumblers. A high security cylinder needs its sidebar released by separately positioned finger or rotating pins at the same moment, and a bump key cannot set those, so the plug stays locked. It is one of the clearest advantages of the upgrade.
On-site assessment preferred · (226) 806-0416, open 24/7